Privacy Policy
Last updated: December 22, 2025
Your privacy is of paramount importance to us at Neyyappam. This Privacy Policy explains how Neyyappam ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our social networking application and website (collectively, the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect personal information about you in a variety of ways. The information we may collect on the Service includes:
Personal Data You Provide:
- Account Information: When you register, we collect your name, email address, date of birth, gender, username, and a hashed version of your password.
- Profile Information: You may choose to provide additional information for your profile, such as a biography (bio), profile pictures, additional gallery photos, interests, hobbies, and other details. This information is designed to be visible to other users of the Service based on your privacy settings.
- Content Information: We collect the content you create and share on the Service, such as posts, comments, photos, videos, stories, and messages (including message content, even if it's private, for moderation purposes).
- Communications: We collect information about your communications with other users through the Service (e.g., direct messages, group chats), as well as any communications you have with us (e.g., customer support inquiries).
Information We Collect Automatically:
- Usage Data: Information on how the Service is accessed and used. This may include your device's Internet Protocol (IP) address (e.g., `registration_ip`, `last_login_ip`), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. We also collect activity data such as interactions with posts, friends added, groups joined, and `last_active` timestamps.
- Location Data: If you enable location services through your device permissions, we may collect your precise or approximate location information (e.g., GPS, Wi-Fi, cell tower data) to enable features like finding nearby friends, local events, or location-based content. You can typically disable this at the device level.
- Device Information: Information about your mobile device and computer, such as your hardware model, operating system version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To create and manage your account and profile.
- To provide and maintain our Service, including enabling you to connect with others, share content, and discover communities.
- To personalize your experience and present you with relevant content, connections, and features based on your profile information and interactions.
- To enable communication between users (e.g., messaging, comments, friend requests).
- To monitor usage, analyze trends, and improve the Service's functionality, security, and user experience.
- To detect, prevent, and address technical issues, fraudulent activity, and abuse of our Service.
- To send you transactional emails (e.g., account verification, password resets) and, if you opt-in, promotional communications or SMS notifications.
- To perform internal operations, such as data analysis, testing, research, and troubleshooting.
- To enforce our Terms of Service and other policies.
- To comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We may share your information in the following situations:
- With Other Users: Information you voluntarily make public on your profile (e.g., profile photos, gallery photos, bio, gender, general location, and other profile details), as well as content you post publicly (e.g., public posts, comments), is shared with other users of the Service to facilitate social interaction and community building. You control your privacy settings for much of this information.
- Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as hosting providers, analytics providers (e.g., Google Analytics), email delivery services, and customer support platforms. These service providers are obligated to protect your data and only use it for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Your Data Protection Rights
Depending on your location and applicable laws (such as GDPR for EU citizens, CCPA for California residents, India's DPDP Act, etc.), you may have the following rights regarding your Personal Data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
5. Security of Data
The security of your data is important to us. We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@neyyappam.com
- By visiting this page on our website: Contact Page
- Follow us on: